$99.99 USD $19.99 USD Save 80%
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Oops! Has your Cronus Zen stepped beyond its 90-day warranty? Fear not! We have created a convenient mail-in return service, regardless of where or when you purchased your Cronus Zen.

Affordable Swap: Just for $19.99 plus return shipping, you can swap out your old Cronus Zen. As a thank you, the new one will boast an extended 1-year warranty!

How to Qualify: If your Cronus Zen has outlived its 90-day warranty, or if you got it from a store that offers a shorter 30-day warranty (like Gamestop), or even if the store's return policy has expired - we've got your back.

Shipping Info: During the checkout process, you'll be prompted to buy a return shipping label. However, this doesn't cover the initial shipping costs when sending the item to us; that part's up to you. If using your local Post Office, it's important to make sure you get a tracking number. And one more thing: you'll see a shipping date during checkout, you can ignore that. We need to receive your package first before the return shipping label becomes "live".

Quick Service: We know you miss your Cronus Zen. That's why, after receiving your unit, we'll hustle to get your replacement out the door within 24 hours.

What to Send: Simply send the Cronus Zen unit. No need for the original box, manual, or cables (but if you’ve got a bad USB cable, send it and we’ll replace that too).

Physical Damage Surcharge: If your Zen has any noticable physical damage to its case, USB ports or LED screen, there will be a $10 surcharge.

    Please note that this out-of-warranty service is provided solely by


    This service is non-refundable.


    Shipping & Returns

    We ship worldwide using a variety of shipping services, with full tracking and insurance.

    Orders are shipped within 24 hours, Mon - Fri.

    USA orders over $100 qualify for free shipping.

    You can cancel or change your order at any time from as long as it hasn't shipped yet.

    All international orders may be subject to import fees and taxes. These must be paid by the receiver in their own country.

    You can return your order for any reason within 30 days of purchase. Shipping fees and pre-programmed GamePacks are not elligible for a refund.

    All items have a 90 day warranty against any fault, and a 1 year warranty if purchased with the Cronus Zen White Glove Upgrade Service or one of the exclusive bundle deals.

    Visit to access all order control options.

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